Refund Policy
Tank InfoTech Private Limited is committed to providing high-quality services and ensuring customer satisfaction. This Refund Policy outlines the terms and conditions for refunds.
Overview
At Tank InfoTech, we strive to deliver exceptional digital solutions. If you are not completely satisfied with our services, we offer refunds under specific conditions outlined in this policy.
Eligibility Criteria
- Refund requests must be made within 7 days of service delivery
- Service must not have been fully delivered or completed
- Refund applies only to services not yet rendered
- Custom development projects have specific terms
Non-Refundable Services
- Completed projects and deliverables
- Services already rendered or partially delivered
- Domain registration and hosting services
- Third-party integrations and licenses
Refund Process
To request a refund, please contact us with your project details. Our team will review your request and process eligible refunds within 7-10 business days.
Partial Refunds
In cases where work has been partially completed, we may offer a partial refund proportionate to the remaining work. Each case is evaluated individually based on project progress.
Cancellation Policy
Project cancellations must be submitted in writing. Cancellation fees may apply based on the work already completed and resources allocated to your project.
Detailed Refund Policy
Tank InfoTech Private Limited is dedicated to delivering quality services and ensuring client satisfaction. Please review the following detailed refund policy:
- Service Agreement: All services are provided based on a mutual agreement between Tank InfoTech and the client. The refund policy is part of this agreement.
- Deposit Payments: Initial deposits for project initiation are non-refundable as they cover preliminary work and resource allocation.
- Milestone Payments: Payments made for completed milestones are non-refundable once the milestone has been delivered and approved.
- Project Termination: If a project is terminated by the client before completion, refunds will be calculated based on work completed and resources utilized.
- Quality Assurance: If the delivered service does not meet the agreed specifications, we will work to resolve the issues. Refunds are considered only after resolution attempts.
- Chargebacks: Any chargeback disputes will be handled in accordance with this refund policy and applicable laws.
Important: Refund requests must be submitted in writing to our official email address. Please include your project details, invoice number, and reason for the refund request.
Contact Us
If you have any questions about our Refund Policy or need assistance with a refund request, please contact us through any of the following channels:
Company
Tank InfoTech Private Limited
tankinfotechofficial@gmail.com
Phone
+91 86969 43675
Location
Jaipur, Rajasthan, India
Support Hours
Mon-Fri: 9:00 AM - 6:00 PM IST